Which first step to create a customer journey map is viable?
A. Present an architecture of another similar customer.
B. Create a story board.
C. Evaluate all your steakholders’ motives.
D. Create a workflow of tasks and business procedures.
Which first step to create a customer journey map is viable?
A. Present an architecture of another similar customer.
B. Create a story board.
C. Evaluate all your steakholders’ motives.
D. Create a workflow of tasks and business procedures.