A user that is logged into Cisco Jabber reports that their availability status is incorrect for most of the contacts in their contact list.
Which four service traces give a correct indication of the issue? (Choosefour.)
A. Cisco XCP Connection Manager
B. Cisco XCP Router
C. Cisco Presence Engine
D. Cisco SIP Proxy
E. Cisco Text Conferencing Manager
F. Cisco Client Profile Agent
G. Cisco XCP Web Connection Manager
I think ABC are correct but not E, from the PDF’s posted:
Cisco XCP Text Conferencing Manager
Is not listed for issues with availability, maybe this question only asks for three examples.
I mostly with you. Below WhoCares showed perfect document. There is nothing about Cisco XCP Text Conferencing Manager in regards to Presence. In fact there is one scenario exactly describing 3 options.
Nevertheless if I should really pick up 4 answers I would rather go with Cisco SIP Proxy as problem might be related to some routing issues. Cisco Text Conferencing Manager is completely connected to IM (chat) functionality.
Original answer, ABCE, is correct. See:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/10_0_1/CUP0_BK_C318987B_00_config-admin-guide-imp-100/CUP0_BK_C318987B_00_config-admin-solutions-imp-100_chapter_010000.html#CUP0_RF_A8B30C7A_00
A. Cisco XCP Connection Manager
B. Cisco XCP Router
C. Cisco Presence Engine
D. Cisco SIP Proxy
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/9_1_1/admin/CUCM_BK_CE552AF7_00_cisco-unified-serviceability-administration-91/CUCM_BK_CE552AF7_00_cisco-unified-serviceability-administration-91_chapter_01010.html
ABCD the correct answer
Cisco SIP Proxy and Cisco Presence Engine: Activate these services on all nodes in the cluster to enable presence functionality.
Cisco XCP Text Conference Manager: Turn on this service if you deploy the chat feature on Cisco Unified Communications IM&P. The permanent chat feature requires an external database. If you enable the permanent chat feature,