Which framework is used to plan influential communication when seeking customer support for action?
A. business model canvas
B. principled negotiation
C. seven elements
D. stakeholder analysis matrix
Which framework is used to plan influential communication when seeking customer support for action?
A. business model canvas
B. principled negotiation
C. seven elements
D. stakeholder analysis matrix
The correct answer should be Seven elements; Business Model Canvas is to define the customer environment, business model, and motivators for change, whereas Seven Elements Framework helps in communicating and negotiating with stakeholders.