In the Cisco Unified Contact Center Enterprise solution, the Cisco Unified ICM Script Editor Agent-to-Agent Node is used to send calls between agents in the system. Which item is not applicable to the Agent-to-Agent Node usage?
A. When selecting an agent by “Peripheral Number,” an expression is required.
B. When selecting an agent by “Enterprise Name,” an expression is required.
C. An agent may be selected by Peripheral Number, Enterprise Name, or Skill Target ID.
D. When the “Node fails if agent is unavailable” option is checked, the specified agent must be in a Ready state for the “success” branch of the node to be executed.
E. When the “Node fails if agent is unavailable” option is not checked, the “success” branch of the node is executed and the Cisco Unified ICM Call
Router sends the call if the Call Router finds a valid label for the agent.
