A technician is setting up VoIP phones on a wireless network. Users report that calls are choppy and sometimes dropped. The technician has measured two characteristics using simple command-line tools that verify the problem. Which of the following characteristics did the technician measure? (Choose two.)
A. Reflection
B. Latency
C. Interference
D. Packet loss
E. Signal-to-noise ratio
F. Attenuation
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