An instructor has been assigned to design one synchronous online practical lab with the objective to prepare and discuss the capabilities of a new software product. In the past, the trainer has had difficulty managing the class with this group.
Which of the following classroom management techniques would be MOST effective in this situation?
A. Spend the entire class on a demonstration so that the students are fully engaged
B. Use an outline of the objectives and engage students by name
C. Ask the manager to monitor the course so that the students know they are being watched
D. Begin the class with a funny video
