A user’s personal settings are not saving, and a technician suspects the user’s local Windows profile is corrupt. The technician wants to check the size of the ntuser.dat file, but it does not appear in the user’s profile directory. Which of the following Control Panel utilities should the technician use to correct this?
A. Folder Options
B. Sync Center
C. Display Settings
D. User Accounts
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A – use folder options to select ‘show file extensions’ and ‘display hidden files’.