Which of the following is a reason why it is important to identify and collect business KPIs when designing the Cisco collaboration Architecture?

Which of the following is a reason why it is important to identify and collect business KPIs when designing the Cisco collaboration Architecture?
A. To be able propose how the business model can be improved by using Cisco Collaboration Architecture
B. To be able to understand the customer’ s processes, partners, business model, strategy, and vision
C. To be able identify the weakest building blocks of the business model and propose Cisco Collaboration Architecture for that building block
D. To be able to translate features and functionalities of Cisco Collaboration Architecture in to benefits for measured KPIs

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