A call center company wants to implement a domain policy primarily for its shift workers. The call center has large groups with different user roles. Management wants to monitor group performance. Which of the following is the BEST solution for the company to implement?
A. Reduced failed logon attempts
B. Mandatory password changes
C. Increased account lockout time
D. Time-of-day restrictions
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Another weak question.. Be careful that most of the questions are not correct and just pass them and don’t waste your time.
What kind of lunatic looks at login attempts and views that as a user’s or group’s performance? Just because Fred has fat fingers and regularly takes two tries to login doesn’t mean his performance is bad. I assume this question is CompTIA Worded (TM) horribly to mean that they have a call center with different shifts, and that they want to be able to measure each shifts performance accurately, as in no user stays logged in as someone else or uses another users account. Time of day would restrict that. D still seems to make sense.
A “Management wants to monitor group performance” – seems to want a metric to measure – like failed logon attempts. A violation of Time-Of-Day restrictions would result in a failed login attempt. When configuring Windows domain user accounts, there is a grid available showing 7 columns and 24 rows – the admin can click on each cell (hour) of each day that they wish to permit the user to login. If the user attempts to login during an unpermitted hour of any specified day, the login fails. Thus, answer A is correct since it provides a metric to tally.