Which of the following is the most likely cause of the issue?

Mark works as a Systems Analyst for White Well Inc. He uses Microsoft Outlook for messaging and emailing. MS Outlook has been configured to use an Exchange account. He receives an e-mail from the CEO of the company, describing the sales ratio of a product. The e-mail has a number of sales documents as attachments. He reviews the e-mail message and attachments. He decides to print the e-mail so that he can use it for future reference.
However, only the e-mail is printed and not the attachments.
Which of the following is the most likely cause of the issue?
A. He has changed the e-mail options.
B. The e-mail contains a .vbs file as an attachment.
C. He has not used the default printer.
D. He is using the RTF format.

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