Which of the following is the MOST likely reason for the issue?

A user from the financial aid office is having trouble interacting with the finaid directory on the university’s ERP system. The systems administrator who took the call ran a command and received the following output:

Subsequently, the systems administrator has also confirmed the user is a member of the finaid group on the ERP system.
Which of the following is the MOST likely reason for the issue?
A. The permissions on the finaid directory should be drwxrwxrwx.
B. The problem is local to the user, and the user should reboot the machine.
C. The files on the finaid directory have become corrupted.
D. The finaid directory is not formatted correctly

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