Which of the following should a technician do FIRST to remedy this issue?

A user reports that a cell phone application is loading slowly and not functioning properly. Which of the following should a technician do FIRST to remedy this issue?
A. Remove and reinstall the application.
B. Hard reset the cell phone.
C. Reconnect the wireless network connection.
D. Close all running applications

CompTIA A+ 220-1102 (Core 1) Exam

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