Which of the following should the organization’s administrator do BEFORE calling the cloud provider?

Worldwide users from an organization are experiencing intermittent access to a global cloud application. The cloud provider availability dashboard shows all resource availability has been 100% in the last two weeks. No network outages have been reported. Which of the following should the organization’s administrator do BEFORE calling the cloud provider?
A. Check the firewall rules on the headquarters site.
B. Restart the application and applicable services.
C. Allow all traffic at the cloud provider side from any private IP address.
D. Evaluate the DNS to ensure all configurations are correct.

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