A technician is troubleshooting a printer issue on a Windows computer and wants to disable the printer to test a theory. Which of the following should the technician use to accomplish this?
A. Devices and Printers
B. Sync Center
C. Device Manger
D. Power Options
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You can also use option A but, in this scenario, he is already troubleshooting a printer issue meaning he is using the device manager where he can also do further tests
can someone explaine to me why it’s not A. If i research about troubleshooting a printer this is what i get.
Microsoft Windows users
Open the Control Panel.
Click or double-click the Printers, Printers and Fax, or Devices and Printers icon.
Right-click the printer you want to test and select the Properties or Printer Properties option. If you do not see your printer listed, your printer is not installed.
In the printer’s Properties window, click the Print Test Page button.
If the printer can print a test page, your printer is installed and set up properly. However, if you cannot print in other programs, the program you are attempting to print from likely has issues.