A trainer overhears students talking about the last class and how unqualified the trainer was for that class. Which of the following should the trainer do to establish credibility?
A. Find out who the last trainer was and inform the trainer not to work for the client anymore.
B. Let the client know about the conversation and have them reassure the students.
C. Approach the students and tell them the last trainer was new and is no longer working for the company.
D. During the introductions to the class, present certifications and credentials.
