Home » Cisco » 700-037 » Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?
Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?
A. Cisco IP contact Center Express
B. Cisco Unified Contact Center Express
C. Cisco Unified Customer Voice Portal
D. Cisco Unified Contact Center Enterprise
Correct Answer: A
Explanation/Reference:
Reference:
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_data_sheet 09186a008017ffaa.html (third para)
