Patient check-in at the registration desk at a clinic is a familiar, everyday process.
Which process would be considered an inside-out viewpoint from the perspective of the healthcare provider?
A. Verify the patient eligibility and insurance coverage for the service.
B. Mention the purpose of the visit, such as labwork, doctor appointment, or prescription, prescription refill.
C. Verify the place and time of the follow-up activity.
D. Verify the identity of the patient.
