An engineer is defining ECC variables and has set the input_mode set to B. Which statement is true?
A. DTMF or voice is accepted.
B. Mixed mode input is not accepted.
C. An ASR is not being used.
D. Get Digits are written to the CED.
An engineer is defining ECC variables and has set the input_mode set to B. Which statement is true?
A. DTMF or voice is accepted.
B. Mixed mode input is not accepted.
C. An ASR is not being used.
D. Get Digits are written to the CED.
B is correct.
Read the note
Specifies the type of input that is allowed.
Valid contents are:
D – DTMF
B – (Both, the default) DTMF and Voice
If you are not using an ASR, you can set this variable to D. If you are using an ASR, you can set the variable to either D or B.
Note With input_mode set to “B” (both), either DTMF or speech is accepted, but mixed mode input is not. Once you begin entering with one mode, input using the other mode is ignored and has no effect.
Specifies the type of input that is allowed.
Valid contents are:
D – DTMF
B – (Both, the default) DTMF and Voice
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp10_0/configuration/guide/CVP_BK_CFD64ACC_00_configuration-guide-for-cvp-1001/CVP_BK_CFD64ACC_00_configuration-guide-for-cvp-1001_chapter_0111.html