Which statement reflects the role of business managers in purchasing IT solutions for SMBs?
A. They are involved in every step of the process and are the primary decision makers in needs assessment and identifying solution options.
B. They are kept informed of IT’s progress in evaluating solutions and then approve the budget for actually purchasing the solutions.
C. They are consulted in the needs assessment step but do not have a significant role in the remaining steps of the buying process.
D. They are engaged in the first three steps of the buying process, but do not participate in evaluating and selecting the solution.
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