You are a Microsoft Dynamics CRM system administrator for a company.
A user reports that there are three actions she cannot perform when working offline in Microsoft Dynamics CRM for Outlook. You assure her that the app is working as expected and that the three actions are not available when working in offline mode.
Which three actions did the user report? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Qualify a lead.
B. Run a workflow.
C. View a Microsoft Dynamics CRM report.
D. Assign a record.
E. Use the Add button (+) to create a related record.
