An organization has E5 licenses without audio conferencing.
When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients. When the user sends a chat message by using the Teams mobile app the messages are delivered.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Deactivate and reactivate the user’s Teams license.
B. Update the Teams desktop app to the latest version.
C. Sign out of Teams and the sign back in to Teams.
D. Clear the Teams app local cache and the Windows credentials cache.
