Which three features of the Cisco Unified Attendant Console can a user use to streamline the company telephony communications?

Which three features of the Cisco Unified Attendant Console can a user use to streamline the company telephony communications? (Choose three.)
A. promotes a phone call into a video call
B. uses presence status to determine availability
C. reverts back to operator a transferred call
D. provides a conference call with up to 10 participants
E. provides call detail records reports to upper management
F. defines operator working hours and automatically redirect calls

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