Which three options dictate that MicroApps are not sufficient and require Call Studio for Call Flow scripting?

Which three options dictate that MicroApps are not sufficient and require Call Studio for Call Flow scripting? (Choose three.)
A. Courtesy Callback
B. recording a .wav file
C. FTP a file
D. Emergency Contact Center closure
E. agent whisper
F. IVR Outbound option
G. agent greeting

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