Which three technologies?

The Cisco Unified Communications architecture supports which three technologies? (Choose three.)
A. Physical Security
B. Cisco Unified Video Advantage
C. Intelligent Building Management
D. Contact Center
E. Workforce Optimization
F. Smart Grid Management

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2 thoughts on “Which three technologies?

  1. Answers look to be correct.

    https://cdn.ttgtmedia.com/searchUnifiedCommunications/downloads/Cisco.UCManager.Architecture.CH1.pdf

    Page 6

    The Cisco UC system integrates the following major communications technologies:
    ■ IP telephony: IP telephony refers to technology that transmits voice communications
    over a network using IP standards. Cisco UC includes a wide array of hardware and
    software products such as call-processing agents, IP phones, voice-messaging systems,
    video devices, conferencing, and many other applications.
    ■ Customer contact center: Cisco Unified Contact Center products are a combination
    of strategy and architecture to revolutionize call center environments. Cisco Unified
    Contact Center promotes efficient and effective customer communications across large
    networks by enabling organizations to draw from a broader range of resources to
    service customers. These resources include access to a large pool of agents and
    multiple channels of communication and customer self-help tools.
    ■ Video telephony: The Cisco Unified Video Advantage products enable real-time video
    communications and collaboration using the same IP network and call-processing
    agent as Cisco UC. Cisco Unified Video Advantage does not require special end-user
    training. Video calling with Cisco Unified Video Advantage is as easy as dialing a
    phone number.
    ■ Rich-media conferencing: Cisco Unified MeetingPlace creates a virtual meeting
    environment with an integrated set of IP-based tools for voice, video, and web
    conferencing.
    ■ Third-party applications: Cisco works with leading-edge companies to provide the
    broadest selection of innovative third-party IP communications applications and
    products focused on critical business needs such as messaging, customer care, and
    workforce optimization.

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