A user fails to connect to his mailbox by using Outlook Anywhere. The user successfully connects to the mailbox by using an Exchange ActiveSync-enabled mobile device and Outlook Web App.
You need to identify what prevents the users from connecting to the mailbox by using Outlook Anywhere.
Which tool should you use?
A. Microsoft Outlook Connectivity Test
B. Microsoft Exchange RPC Extractor
C. Microsoft Exchange Server Profile Analyzer
D. Exchange Server MAPI Editor
Correct Answer: A
Explanation/Reference:
Explanation:
Outlook Web App
You can use Outlook Web App to access your Office 365 or other Microsoft Exchange-based email account via a web browser.
The URL (web address) you’ll use to sign in to Outlook Web App depends on the type of account you have.
Outlook Web App can be used to access any email account that’s hosted on a server that’s running Microsoft Exchange Server 2013.
Mobile devices that are enabled for Microsoft Exchange ActiveSync let users access most of their Microsoft Exchange mailbox data any time, anywhere.
There are many different mobile phones and devices enabled for Exchange ActiveSync. These include Windows Phones, Nokia mobile phones, Android phones and tablets, and the Apple iPhone, iPod, and iPad.
Although both phone and non-phone mobile devices support Exchange ActiveSync, in most Exchange ActiveSync documentation, we use the term mobile device.
Unless the feature or features we’re discussing require a cellular telephone signal, such as SMS message notification, the term mobile device applies to both mobile phones and other mobile devices such as tablets.
EXCHANGE SERVER SETTINGS:
Outlook Anywhere (RPC over HTTP) allows you to use Outlook to connect to your Exchange server from remote locations without first connecting to the VPN.
You can also/alternatively, use Outlook Web Access by logging in at https://xmail.bu.edu/ or www.bu.edu/webmail.
For remote connections, Outlook offers Outlook Anywhere, an alternative to VPN connections that allows you to use Outlook just as you normally do at your organization, without the need for any special connections or hardware, such as smart cards and security tokens. Outlook can connect to Exchange through the
Internet by using remote procedure call (RPC) over HTTP.
The Outlook Anywhere feature allows you to access your Exchange account remotely from the Internet when you are working outside your organization’s firewall.
Test Outlook Anywhere Connectivity
http://technet.microsoft.com/en-us/library/ee633453(v=exchg.150).aspx
Applies to: Exchange Server 2013
You can test for end-to-end client Outlook Anywhere connectivity by using either the Shell or the Exchange Remote Connectivity Analyzer (ExRCA). This includes testing for connectivity through the Autodiscover service, creating a user profile, and signing in to the user’s mailbox. All the required values are retrieved from the
Autodiscover service.
Exchange Remote Connectivity Analyzer (ExRCA
The Exchange Remote Connectivity Analyzer (ExRCA) is a web-based tool designed to test connectivity with a variety of Exchange protocols. You can access the
https://www.testexchangeconnectivity.com/.
The Microsoft Exchange Remote Connectivity Analyzer (ExRCA) can help you confirm that connectivity for your Exchange servers is configured correctly and diagnose any connectivity issues. The Remote Connectivity Analyzer website offers tests for Microsoft Exchange ActiveSync, Exchange Web Services, Microsoft Outlook, and Internet email.
Use the Shell to test Outlook Anywhere connectivity
To use the Shell to test Outlook Anywhere connectivity, use the Test-OutlookConnectivity cmdlet.
Run the following command.
Test-OutlookConnectivity -ProbeIdentity ‘OutlookMailboxDeepTestProbe’ -MailboxId [email protected] -Hostname contoso.com
NOT B
The Microsoft Exchange RPC Extractor is a command-line tool that can parse network captures and interpret remote procedure calls made from a client to Microsoft Exchange Server.
RPX uses the information provided in the Microsoft Exchange Server protocol documentation to parse RPCs, remote operations (ROPs), and the parameters for each ROP.
NOT C
The Microsoft Exchange Server Profile Analyzer tool lets administrators collect estimated statistical information from a single mailbox store or across an Exchange Server organization.
You can use the collected data to perform the following operations:
Analyze the performance and health of a mailbox server.
Improve capacity planning models.
Improve testing methodologies and tools.
Improve future client and server products.
NOT D
Use the Microsoft Exchange MAPI Editor to view and modify the contents of a Messaging API (MAPI) store directly.
http://technet.microsoft.com/en-us/library/ee633453(v=exchg.150).aspx
Explanation/Reference:
Explanation:
Outlook Web App
You can use Outlook Web App to access your Office 365 or other Microsoft Exchange-based email account via a web browser.
The URL (web address) you’ll use to sign in to Outlook Web App depends on the type of account you have.
Outlook Web App can be used to access any email account that’s hosted on a server that’s running Microsoft Exchange Server 2013.
Mobile devices that are enabled for Microsoft Exchange ActiveSync let users access most of their Microsoft Exchange mailbox data any time, anywhere.
There are many different mobile phones and devices enabled for Exchange ActiveSync. These include Windows Phones, Nokia mobile phones, Android phones and tablets, and the Apple iPhone, iPod, and iPad.
Although both phone and non-phone mobile devices support Exchange ActiveSync, in most Exchange ActiveSync documentation, we use the term mobile device.
Unless the feature or features we’re discussing require a cellular telephone signal, such as SMS message notification, the term mobile device applies to both mobile phones and other mobile devices such as tablets.
EXCHANGE SERVER SETTINGS:
Outlook Anywhere (RPC over HTTP) allows you to use Outlook to connect to your Exchange server from remote locations without first connecting to the VPN.
You can also/alternatively, use Outlook Web Access by logging in at https://xmail.bu.edu/ or www.bu.edu/webmail.
For remote connections, Outlook offers Outlook Anywhere, an alternative to VPN connections that allows you to use Outlook just as you normally do at your organization, without the need for any special connections or hardware, such as smart cards and security tokens. Outlook can connect to Exchange through the
Internet by using remote procedure call (RPC) over HTTP.
The Outlook Anywhere feature allows you to access your Exchange account remotely from the Internet when you are working outside your organization’s firewall.
Test Outlook Anywhere Connectivity
http://technet.microsoft.com/en-us/library/ee633453(v=exchg.150).aspx
Applies to: Exchange Server 2013
You can test for end-to-end client Outlook Anywhere connectivity by using either the Shell or the Exchange Remote Connectivity Analyzer (ExRCA). This includes testing for connectivity through the Autodiscover service, creating a user profile, and signing in to the user’s mailbox. All the required values are retrieved from the
Autodiscover service.
Exchange Remote Connectivity Analyzer (ExRCA
The Exchange Remote Connectivity Analyzer (ExRCA) is a web-based tool designed to test connectivity with a variety of Exchange protocols. You can access the
https://www.testexchangeconnectivity.com/.
The Microsoft Exchange Remote Connectivity Analyzer (ExRCA) can help you confirm that connectivity for your Exchange servers is configured correctly and diagnose any connectivity issues. The Remote Connectivity Analyzer website offers tests for Microsoft Exchange ActiveSync, Exchange Web Services, Microsoft Outlook, and Internet email.
Use the Shell to test Outlook Anywhere connectivity
To use the Shell to test Outlook Anywhere connectivity, use the Test-OutlookConnectivity cmdlet.
Run the following command.
Test-OutlookConnectivity -ProbeIdentity ‘OutlookMailboxDeepTestProbe’ -MailboxId [email protected] -Hostname contoso.com
NOT B
The Microsoft Exchange RPC Extractor is a command-line tool that can parse network captures and interpret remote procedure calls made from a client to Microsoft Exchange Server.
RPX uses the information provided in the Microsoft Exchange Server protocol documentation to parse RPCs, remote operations (ROPs), and the parameters for each ROP.
NOT C
The Microsoft Exchange Server Profile Analyzer tool lets administrators collect estimated statistical information from a single mailbox store or across an Exchange Server organization.
You can use the collected data to perform the following operations:
Analyze the performance and health of a mailbox server.
Improve capacity planning models.
Improve testing methodologies and tools.
Improve future client and server products.
NOT D
Use the Microsoft Exchange MAPI Editor to view and modify the contents of a Messaging API (MAPI) store directly.
http://technet.microsoft.com/en-us/library/ee633453(v=exchg.150).aspx