Which tool should you use in Microsoft Dynamics CRM?

You want to aggregate customer feedback from social websites in order to identify buying trends and customer opinions toward your company’s product.
Which tool should you use in Microsoft Dynamics CRM?
A. Microsoft Social Listening, in order to monitor social media channels
B. Cases, in order to see and respond to negative social mentions
C. Marketing Campaigns, in order to provide visibility to social feeds
D. Activity feeds, in order to view interactions on the social pane

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