[A33] You have a Microsoft Office 365 subscription. Microsoft Lync Online is enabled for all users. You need to identify which tools must be used to perform the following actions:
View the Microsoft Lync client tracing logs.
Verify the DNS records for the Lync Online mobile clients. Test the connection quality to the Lync Online data center. Collect the client system configurations and the application configurations. Which tools should you identify? To answer, drag the appropriate tools to the correct actions in the answer area. Each tool may be used once, more than once, or not at all. Additionally, you may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:
Explanation/Reference:
Box 1: Snooper utility
Box 2: Microsoft Office Communications Server Remote Connectivity Analyzer
Box 3: Office 365 Lync Online Transport Reliability IP Prope (TRIPP) tool
Box 4: Microsoft Online Service Diagnostics and Logging (MOSDAL) Support Toolkit
. Lync Online – Transport Reliability IP Probe (TRIPP Tool) This reliability tool tests your Internet connection to a Microsoft Lync Online Service data center and measures the response times, bandwidth, allowed ports, route taken, and overall connection quality with respect to Real Time Media. There sults can help you evaluate your network configuration for potential use with the Microsoft Lync Online Service. This tool does not engage any of the offerings from Microsoft Lync Online Service.
. Microsoft Office Communications Server Remote Connectivity Analyzer The Office Communications Server Remote Connectivity Analyzer is a great tool for performing testing, troubleshooting, and diagnostics on Communications Server 2007 and Communications Server 2007 R2 deployments, and should server as your initial stop when attempting to troubleshoot a Communications Server Edge Server connectivity issue. The Offic eCommunications Server Remote Connectivity Analyzer is a web site that Communications Server administrators can use to validate and diagnose end-to-end Communications Server scenarios. The site simulates multiple Office Communications Server client access scenarios from outside the customer’s infrastructure and reports whether the test was successful. If the test fails, the tool informs you exactly where in the process the test failed, as well as provides troubleshooting tips about resolving the issue.
. The Microsoft Online Services Diagnostics and Logging (MOSDAL) Support Toolkit performs network diagnostics and collects system configuration, network configuration, and logging information for applications that are used to connect to Microsoft Business Productivity Online Standard Suite (BPOS-S) or to Microsoft Office 365. The logs and diagnostic information that the tool generates provide data that helps technical support professionals troubleshoot configuration, network, installation, and other service-related issues. The MOSDAL Support Toolkit collects log files, registry keys, and configuration settings that would otherwise require time-consuming and labor-intensive collection by using separate tools.
