You administer computers that run Windows 8 Pro and are members of an Active Directory domain. The computers are encrypted with BitLocker and are configured to store BitLocker encryption passwords in Active Directory.
A user reports that he has forgotten the BitLocker encryption password for volume E on his computer.
You need to provide the user a BitLocker recovery key to unlock the protected volume. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A. Ask the user for his computer name.
B. Ask the user to run the manage-bde -unlock E: -pw command.
C. Ask the user for his logon name.
D. Ask the user for a recovery key ID for the protected volume.