You have a deployment of System Center Configuration Manager (Current Branch).
You need to ensure that help desk users can use the Configuration Manager console to remotely control Configuration Manager clients.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Add the help desk users to the local Administrators group on each client computer.
B. Enable Remote Desktop on the client computers.
C. Configure a client settings policy.
D. Allow connections to TCP port 3389 on the client computers.
E. Allow connections to TCP port 2701 on the client computers.
Configuration Manager console — > Client
Description UDP TCP
Remote Control (control) — 2701
Remote Assistance (RDP and RTC) — 3389
https://docs.microsoft.com/en-us/sccm/core/plan-design/hierarchy/ports
Remote Control uses the Ports 2701 and 2702.
https://docs.microsoft.com/en-us/previous-versions/system-center/configuration-manager-2007/bb632618(v=technet.10)