Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.
A. Cancel Case
B. Send Email
C. Assign to User/Team
D. Route to Queue
Which two of the following are valid routing rule actions?
Which two of the following are valid routing rule actions? Each correct answer presents part of the solution.
A. Cancel Case
B. Send Email
C. Assign to User/Team
D. Route to Queue