Which two statements about Precision Queues are true? (Choose two.)
A. At least one step must be configured for a Precision Queue.
B. A Consider If statement may be configured in any step.
C. A Wait Time may be configured in any step except for the last step.
D. Either ICM Skill Groups or Precision Queues must be utilized within an ICM instance – not both.
E. Precision Queues can be configured for usage in agent-based inbound campaigns.
