Home » Cisco » 700-505 » Which two statements about telephone support for Cisco Small Business Support Service are true?
Which two statements about telephone support for Cisco Small Business Support Service are true? (Choose two.)
A. Local business hours support is available for languages other than English.
B. Phone support is limited to English and Spanish.
C. 24×7 support is available in all languages.
D. 24×7 support is available in English.
E. Local business hours support is available for languages other than English and Spanish.
F. 24×7 support is available in English and Spanish.
Correct Answer: AD
Explanation/Reference:
Explanation:
Phone coverage has expanded to 24 hours daily in English (previously business hours only). Install, maintain and make changes to networks and phones during off-hours. Other languages remain local business hours.
Explanation:
Reference:
https://supportforums.cisco.com/community/netpro/small-business/sbsupportservice