You have a Microsoft Dynamics 365 environment. You plan to configure folder-level tracking.
Which two statements are true? Each correct answer presents a complete solution.
A. Folder-level tracking is available for mailboxes that implement delegate access.
B. Each user can create a maximum of 25 folders in their inbox.
C. Folder level-tracking works with the Microsoft Dynamics 365 email router.
D. You cannot change the regarding object unless you remove the email from tracked folders.
You can track up to 25 folder, however you should be able to create far more than 25 folders in the in box folder. So, B is not correct.
Folder tracking can be available for both delegate and not delegate mailbox access, so A is correct.
B y D
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/configure-outlook-exchange-folder-level-tracking
B and D
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/configure-outlook-exchange-folder-level-tracking
B + C is correct.
Folder level-tracking is only available to CRM online, email router is not included