In Cisco Unified Contact Center Enterprise 10.0 Outbound Option, the Routing and Administrative scripts are needed for the solution to work properly.
Which two statements describe the functionality of the Administrative script? (Choose two.)
A. enables and disables skill groups for an outbound campaign
B. reserves agents for specific outbound campaign
C. controls a percentage of agents to be used in a campaign skill group
D. transfers a call to IVR as a part of IVR campaign
E. transfers a call to IVR or Non-IVR for Answering Machine or abandon calls