Why is it important to have sophisticated management tools, such as Cisco Monitor Manager or CiscoMonitor Director, to offer this service?

Your customer wants to offer Cisco Smart Care, Why is it important to have sophisticated management tools, such as Cisco Monitor Manager or CiscoMonitor Director, to offer this service? Select exactly 1 answer(s) from the following:
A. Cisco Smart Care is a responsive service.
B. These management tools are suited to manage various service contracts from different customers.
C. These management tools enable views into potential problems before they impact a customer’s business.
D. With sophisticated management tools, you can open cases at Cisco TAC.

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