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You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers.
Which two AI service should you use to achieve the goal? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Text Analytics
B. QnA Maker
C. Azure Bot Service
D. Translator Text
Correct Answer: BC
Explanation/Reference:
Bots are a popular way to provide support through multiple communication channels. You can use the QnA Maker service and Azure Bot Service to create a bot that answers user questions.
Reference:
https://docs.microsoft.com/en-us/learn/modules/build-faq-chatbot-qna-maker-azure-bot-service/
