Your company has five offices. Each office has a unique phone number.
You plan to deploy Phone System to all the offices.
You need to ensure that each office has a unique greeting message for the weekdays and a unique greeting message for the weekends. The solution must minimize administrative effort.
What should you create?
A. one auto attendant that contains all five phone numbers
B. one call queue that contains all five phone numbers
C. five auto attendants that each contains one phone number
D. five call queues that each contains one phone number
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The answer is C because they must be unique for each company
Answer is C!
Each office needs a unique greeting message. A single auto attendant can have separate greeting messages for weekday and weekends. However, to have five different greeting messages, you need five auto attendants.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant
->A
Auto attendants:
The primary purpose of an auto attendant is to direct a caller to an appropriate person or department based on the caller’s input to the provided menu options. Callers can be directed to specific people within your organization, to call queues where they wait to talk to the next available agent, or to voicemail. Different call routing options can be specified for business hours, off hours, and holidays.
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue