Which option must you know when you plan to negotiate or reach agreement? A. underlying Interests of the stakeholders B. timing for decision on purchases C. the customer budget D. Cisco offerings
What characteristic is unique to Cisco’s intercloud solution? A. broad partner network B. includes public cloud C. advanced security features D. runs standard applications
Which connection would be used to describe ads that a smartphone sends as a person walks around a retail store? A. machine-to-machine B. business-to-consumer C. machine-to-person D. sensor-to-device
What is a key diferentiator of the Cisco Data Analytics market solution? A. It manages a higher volume of data than the competition. B. It sets new standards for data capture and storage. C. It includes a new Cisco category…
According to Cisco, what is the main benefit of the Internet of Everything? A. discrete focus on top industries health and finance B. compensates for errors in business process design C. brings improvements to businesses and people D. makes better…
Which two elements that are associated with customer interaction is the Seven Elements Framework used to plan? (Choose two.) A. general communications B. high-impact negotiations C. business concepts D. prior solutions considered E. seller’s authority for pricing
When you seek customer support for an action, which framework can be used to plan influential communication? A. stakeholder analysis matrix B. seven elements C. principled negotiation D. business model canvas
When return on investment is expressed in a business outcomes story, which set of factors should be included? A. financial benefits, overall business impact, length of time to realize benefits B. cost savings vs. today, speed to market, time to…
When uncovering information about the customer, which method can provide a higher volume of data points efficiently? A. workshop B. focus group C. survey D. interview
Which two activities require strong facilitation skills for gathering qualitative data? (Choose two.) A. workshop B. focus group C. survey D. questionnaire E. interview