A tire production company requests to be informed via email if a new custom-tier request approvals take too long. If 20 approval steps take longer than
2 hours, management must be informed.
How does a BPM application developer solve this request?
The BPM application developer creates:
A. A scheduler which queries the database and sends mail if the condition is met.
B. A SLA with a "Violated N times over period" trigger and "send mail to" as the consequence.
C. A SLA with a "Violated N times over period" trigger and "starts a service" as the consequence.
D. Tracking points or activates auto tracking and creates a report which shows the required approval-period. The customer can supervise the SLA themselves.
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