HOTSPOT You are a salesperson using Dynamics 365. You receive customer phone calls and manage leads. You need to qualify leads and send phone calls to sales representatives. How should you manage each of the following situations? To answer, select…

HOTSPOT You are a Dynamics 365 for Sales administrator. You create the following flow. Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic. NOTE: Each correct selection is…

HOTSPOT A company uses Dynamics 365 for Sales. You need to reduce the number of pre-sales support days that are available based on the days the company is closed for public holidays. How should you configure the schedule? To answer,…

HOTSPOT You run an Account Overview report for Fourth Coffee. The following results are displayed. Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic. NOTE: Each correct selection…

HOTSPOT You manage a Dynamics 365 environment. You plan to implement business process flows from AppSource. You need to ensure that you can install the business process flows. Which actions should you perform? To answer, select the appropriate options in…

HOTSPOT You are a Dynamics 365 for Sales environment. You need to implement the Social Selling Assistant. What should you configure? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. Hot…

HOTSPOT You are a Dynamics 365 for Sales administrator. You have an interactive experience leads dashboard. You need to create a filtered view of the dashboard. What should you do? To answer, select the appropriate options in the answer area.…

Note: This question-is part of a series of questions that present the same scenario. Each question-in the series contains a unique solution that might meet the stated goals. Some question-sets might have more than one correct solution, while others might…

A company uses Dynamics 365 for Sales. You need to change the description field on the quote. Which state allows you to make the change? A. Closed B. Active C. Draft D. Won

You work in a sales role for an organization that uses Dynamics 365. You are managing an opportunity for a potential customer. You need to create a quote that automatically includes all the products from the opportunity. What should you…