An interior design company uses Dynamics 365 Layout to show clients what furniture could look like in their space. Clients send files that represent the layout for their homes or offices. A specific client has a subscription to use Microsoft…
A service company has many agents who create cases. Case titles often use different words with the same meaning. The company wants to use artificial intelligence to quickly and accurately spot trends in service. You need to recommend a solution…
A manufacturer of industrial machines creates hands-on training for users. You need to recommend a technology that overlays the machines with images while users work on the machines. Which technology should you recommend? A. virtual reality B. mixed reality C.…
A company uses Dynamics 365 Supply Chain Management. A machine on the manufacturing floor breaks down. A senior technician located at another plant has been trying to help diagnose the problem over the phone. The technician is not able to…
A company uses Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The company is transitioning from a traditional discrete manufacturing shop floor layout to a lean manufacturing layout with work cells and inventory stores. The company must be able…
A company needs visibility into the frequency, number, and types of calls they receive at their customer support center. You need to recommend a solution for the company. What should you recommend? A. Data Manager B. Customer Service Insights C.…
DRAG DROP A customer is investigating the insight capabilities of Dynamics 365. Match each app to its goal. Instructions: To answer, drag the appropriate app from the column on the left to its goal on the right. Each app may…
What are two benefits of using Sales Insights with Dynamics 365 Sales? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. A. Manage and improve artificial intelligence grouping of cases as topics. B. Provide…
A company uses Dynamics 365 Supply Chain Management. The company hires seasonal workers during peak summer months. The workers must quickly learn to operate manufacturing machinery. You need to streamline training for the workers and provide a consistent and standardized…
A medical clinic uses Dynamics 365 Sales. The clinic wants to rapidly implement a solution that optimizes coordination of care for patients. You need to recommend a solution for the clinic. What should you recommend? A. Canvas app B. Portal…