Which three statements are correct in reference to Case Types? (Choose three.) A. It defines the possible states its cases can pass through. B. It defines the template for outgoing letters. C. It defines multiple initial states. D. It defines…
What controls the types of service agreements and service points to be created? A. Campaign B. Package C. Campaign and Package D. Service Agreement Type/Service Point Type Relationship E. Order
At which level are Service Quantity Rules and Register Rules specified? A. Rate Schedule B. Rate Version C. Rate Component D. Bill Segment Type E. Bill Factor
Which two plug-in spots allow additional logic to be implemented when a field activity is completed in the field? (Choose two.) A. Field Activity Type -FA Completion Control B. Field Activity Type Profile – FA Completion Control C. Field Activity…
Field Activities of specific types can be created by the system automatically based on the type of work to be carried out, connection status of a service point, and the meter’s installation and connection status. Which four processes are based…
What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state? A. Customer Class – Pre-Bill Completion; Customer Class – Bill Completion; Service Agreement Type –…
A service agreement’s Primary Rate Schedule is linked to two Sub Rates. A bill segment is created for the service agreement for the period January 1, 2010 to February 1, 2010. The Primary Rate Schedule has a rate version effective…
Which entity defines the type of collection process to start based on age of debt, amount of debt, and type of customer? A. Customer Class B. Debt Class C. Collection Class D. Collection Class Control E. Collection Process Template
Which three statements are correct for Adjustment Types? (Choose three.) A. they control the valid Service Agreement Types that adjustments can be linked to B. they control whether a rate is to be called to calculate an adjustment amount C.…
Which four entities does the Application Viewer allow you to view? (Choose four.) A. Algorithms B. Database Tables C. Maintenance Objects D. COBOL Programs E. Service Scripts