Which tool is used to have conversations with logged-in users in real-time?
Which tool is used to have conversations with logged-in users in real-time? A. Connect Chat B. Now Messenger C. User Presence D. Comments
Which tool is used to have conversations with logged-in users in real-time? A. Connect Chat B. Now Messenger C. User Presence D. Comments
When using the Load Data and Transform Map process, what is the Mapping Assist used for? A. Mapping fields using the Import Log B. Mapping fields using Transform History C. Mapping fields using an SLA D. Mapping fields using a…
What are the two pathways to view feedback left on a published article? A. Knowledge > articles > My Flagged B. Knowledge base > my knowledge > flagged articles C. Knowledge > My articles > Flagged D. Knowledge > articles…
Which technique is used to get information from a series of referenced fields from different tables? A. Table-Walking B. Sys_ID Pulling C. Dot-Walking D. Record-Hopping
Which type of tables may be extended by other tables, but do not extend another table? A. Base Tables B. Core Tables C. Extended Tables D. Custom Tables
Configuration will not affect what others see on their forms. A. True B. False
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user? A. RITM (Number)>REQ (Number)>PROCUREMENT (Number) B. REQ (Number)>RITM (Number)>PROCUREMENT (Number) C. REQ (Number)>RITM (Number)>TASK (Number) D. FULFILLMENT (Number)>RITM…
What is the master table that contains a record for each table in the database? A. [sys_master_db] B. [sys_db_object] C. [sys_master_object] D. [sys_object_db]
What is generated from the Service Catalog once a user places an order for an item or service? A. A change request B. An Order Guide C. A request D. An SLA
What is NOT an example of a UI Action? A. Search B. Form buttons C. list Buttons D. Related Links