What are two ways to generate an Event? (Choose two.)
A. Business Rule
B. Workflow
C. Log entry
D. Knowledge article publication
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Is that answer not wrong:
The answer should be: ”
Events are special log records the system generates when something notable has happened or certain conditions occur.
Examples:
• When a user logs in
• When someone approves a request
• When someone submits a new KB article
“
Exactly! Correct.