Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by running Service Mapping? A. Hardware, Installed Software, Network Gear B. Physical Components, Logical Components, Certificates C. Applications, Licenses, IP Addresses D. Cloud Services,…
Security tag used when a piece of information requires support to be effectively acted upon, yet carries risks to privacy, reputation, or operations if shared outside of the organizations involved. A. TLP:GREEN B. TLP:AMBER C. TLP:RED D. TLP:WHITE
After discovering load balancers in a customer environment, service candidates may appear on the Service Mapping Home page under which one of the following tiles? A. Map B. Fix C. Approve D. Completed E. Review
What would NOT appear in the Application Navigator if “service” is typed into the filter field? A. Configuration > Business Services B. Self-Service > Knowledge C. Service Portal > Widgets D. Incident > Assigned to me
You have run Service Mapping discovery against a customer service and discovered the CI in the image. The customer indicates that Apache should have an outgoing connection to Tomcat. Which one of the following could be the issue? A. No…
A Post Incident Review can contain which of the following? (Choose three.) A. Post incident questionnaires B. An audit trail C. Attachments associated with the security incident D. Key incident fields E. Performance Analytics reports
What are two ways to generate an Event? (Choose two.) A. Business Rule B. Workflow C. Log entry D. Knowledge article publication
Which one of the following reasons best describes why roles for Security Incident Response (SIR) begin with “sn_si”? A. Because SIR is a scoped application, roles and script includes will begin with the sn_si prefix B. Because the Security Incident…
Which one of the following in the CMDB Identification and Reconciliation application allows a CMDB administrator to specify authorized data sources that can update a CMDB table or a set of table attributes? A. Reclassification Tasks B. Identification Rules C.…
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed? A. report B. workflow C. event D. task