What are the benefits of workflows (sometimes called policies)?

What are the benefits of workflows (sometimes called policies)?
A. They allow taking more than one action either in parallel or sequentially.
B. They allow sending data to a problem ticketing system to open a problem record.
C. They allow using robotic scripts to execute a transaction and receive transaction response times.
D. They allow evaluating a variable value against a previous value to determine if a situation is occurring.

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