After a new Webtop installation, users are reporting the following error when editing or viewing a document: Failed to retrieve content from ACS/BOCS servers(s). The ACS/BOCS server(s) may be down or your machine may not be able to reach the server(s) due to network connectivity or configuration issues. com.documentum.ucf.common.UCFException: All remote hosts failed…
What could be the problem?
A. The Unified Content Facilities (UCF) have not deployed properly to the client workstations.
B. The host name in the acs_base_url attribute of the Accelerated Content Services (ACS) configuration object is not known on the client side.
C. There is an error with the Branch Office Caching Services (BOCS) definition in the Webtop app.xml file.
D. An incorrect host or port number is specified in the [DOCBROKER_PRIMARY] section of the dmcl.ini on the application server hosting Webtop.
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