What is a likely reason for the failure?

A partner responsible for installing a Symantec Control Compliance Suite 11.0 deployment adds a domain user to the CCS Administrator role. The domain user needs to create new certificates for multiple, new CCS Manager systems; however when the user attempts to create a certificate, it fails.
What is a likely reason for the failure?
A. The certificate password has expired.
B. The user is also a member of the CCS User role.
C. The user account password should be the certificate password.
D. The user must be an administrator on the Application Server system.

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