What is causing this issue?

An administrator has asked the help desk to reset a virtual desktop in newly created Desktop Pool B. The help desk user logs in to the View Administrator, but only the previously existing Desktop Pool A is available.
What is causing this issue?
A. Help desk user accounts can only be assigned to a single pool at a time.
B. The help desk user’s account does not have the appropriate permissions in vCenter Server.
C. The help desk user cannot see Desktop Pool B because provisioning is disabled on the pool.
D. The help desk user’s account has only been granted privileges to see Desktop Pool A.

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