What is the first step the administrator should take to keep the services on the Endpoint server running?

The DLP services on an Endpoint Server keep stopping. The only events displayed in the Enforce UI are that the server processes have stopped. What is the first step the administrator should take to keep the services on the Endpoint server running?
A. perform a complete uninstall and reinstall of the Product
B. install malware detection software on the server
C. remove the Endpoint server from the UI and add it again
D. exclude the DLP directories from any scheduled or real-time virus scanning

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